The Cigna Group & MetLife Disability and Absence Resources
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Helpful resources
MetLife Contacts
- File and track your claim: MyBenefits
- Send forms to: cignaclaims@metlife.com
- Call us with questions: (855) 229-7304 Monday – Friday 8:00 am – 11:00 pm ET
We also recommend opting into text messages for real-time claim updates.
Forms
When you file a claim, MetLife will send you any forms you need to complete. If you have questions about the exact form(s) needed, please consult with your Claims Specialist. Should you need to download a replacement, you can find them in our Disability and Absence Management forms in our MetLife Forms Library.