On March 6, 2017, MetLife separated its U.S. retail business. The separated business launched Brighthouse Financial, Inc. - an independent company that is no longer a part of MetLife.
Click here to learn more about Brighthouse Financial.
Important Information About MetLife's U.S. Retail Business Separation
Frequently Asked Questions
When will policies that are being moved over be rebranded as Brighthouse Financial policies and contracts on consumer-facing statements, etc.?
- If the insurance company which issued the policy has become a subsidiary of Brighthouse Financial and has separated from MetLife, you would likely have already received legally required correspondence and notifications.
As a policyholder, do I have to do anything as a result of the U.S. Retail separation? Is there any cost to me?
No action is required on your part at this time. If the insurance company which issued your policy became subsidiary of Brighthouse Financial and was separated from MetLife, you will have begun to receive legally required correspondence and notifications. Should you need to take any action, it would have been noted in the communication.
Do I have the same Financial Services Representative?
- Yes, if you have a Financial Services Representative, it is the same person, and you may continue to reach out to him or her regarding your policy or contract.
Whom can I contact for more information?
- If you work with a financial professional, you can contact that financial professional at your discretion.
- Alternatively, visit https://www.metlife.com/support-and-manage/contact-us/, or contact us on one of the phone numbers listed below:
For General Inquiries: |
1-800-638-5433 |
Life Insurance Policies: |
1-800-638-5000 |
Individual Annuities: |
1-800-638-7732 |
Disability Policies: |
1-800-929-1492 |
Total Control Account: |
1-800-638-7283 |
Group Annuities: |
1-800-560-5001 |