Members
Members
Through this portal you can research basic information about your plan, look up a provider, download forms, and find important benefit information. Just click on the link that applies to you.
Group DHMO Members
If you are a member of a Dental HMO benefits plan through an employer or other group.
Group Vision Members
If you are a member of a vision benefits plan through an employer or other group.
SmileSaver Members
If you are a member of a SmileSaver benefits plan.
Individual Members
If you purchased an individual dental or vision benefits plan through MetLife or its affiliates.
Group Specific Sites
If you are enrolled in any of the following groups or organizations, click the corresponding link and you will be taken to a site with information specific to your dental and/or vision benefits.
Grievance Form
You may print and mail in your grievance according to the instructions included in the forms below, or you may call Customer Service at 1-800-880-1800.
California Formulario para Quejas1
Florida Formulario para Quejas
If you have trouble accessing your benefit plan information or forms online, please contact Customer Service at 1-800-880-1800.
Translation Services
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Receiving Emergency Dental Care
All participating dental offices provide information regarding emergency access 24 hours a day, 7 days a week. If you need emergency care and cannot reach your dentist, you can contact Customer Service at 1-800-880-1800 to be connected with another participating dentist.