Contact Us

Contact Us

If you have any questions, please call ­Customer Service at 1-855-792-6179, Option 2

Monday – Friday from 8:00am – 5:00pm (AST)

Proud to Serve in Puerto Rico for more than 60 years

Why MetLife?

  • Because it has the strength and economic stability of a company that is a world leader in the insurance industry
  • For more than 50 years, MetLife has provided Disability Benefit Programs to various Employers.
  • With an established presence in Puerto Rico of more than 60 years

MetLife is one of the strongest insurance carriers in the insurance industry. Having MetLife as your insurer is like having a partner who works with you to help you build your own personal safety net to help protect you and your family. And your disability benefits are an important part of that safety net.

We have over 90 years of experience in the employee benefits industry, and over 50 years in the disability benefits industry, so we understand what is most important to you.

That's why MetLife has made it a priority to give you access to the most qualified resources and a highly trained claims management team whose goal is to minimize the hassle in your claim process. With the educational tools and resources made available to you, you will be better prepared to make informed decisions about your benefits.

To submit a claim via email, please fill out the LTD Claim Form and send it to puertorico@metlife.com