Employee Assistance Program (EAP)

MetLife's Employee Assistance Program, provided through TELUS Health, is a confidential counseling and referral service that assists employees and their households with life issues before they escalate.

[View Plan Details 1]

[View Plan Details 2]

[View Plan Details 3]

Expert advice for work, life and your well-being

The program’s experienced counselors provided through TELUS Health—one of the nation’s premier providers of Employee Assistance Program services—can talk to you about anything going on in your life, including:

  • Family: Going through a divorce, caring for an elderly family member, returning to work after having a baby
  • Work: Job relocation, building relationships with co-workers and managers, navigating through reorganization
  • Money: Budgeting, financial guidance, retirement planning, buying or selling a home, tax issues
  • Legal Services: Issues relating to civil, personal and family law; financial matters; real estate and estate planning
  • Identity Theft Recovery: ID theft prevention tips and help from a financial counselor if you are victimized
  • Health: Coping with anxiety or depression, getting the proper amount of sleep, kicking a bad habit like smoking
  • Everyday Life: Moving and adjusting to a new community, grieving over the loss of a loved one, military family matters, training a new pet

Program Details

You can call 1-888-319-7819 to speak with a counselor or schedule an appointment 24/7/365.

Log on to one.telushealth.com
User name: metlifeeap
Password: eap

Helping you live your best life

Help is available whenever you need it, 24 hours a day, seven days a week. Employee assistance services, provided through TELUS Health, provide immediate crisis resolution and referrals to counseling and support services through a national network of more than 30,000 highly trained practitioners to help with:

  • Balancing work and life
  • Losing a loved one
  • Family, marital and relationship challenges
  • Stress and anxiety
  • Legal issues and much more

EAP services provided through an agreement with TELUS Health. TELUS Health is not a subsidiary or affiliate of MetLife. Information disclosed directly to TELUS Health is not disclosed to MetLife and, therefore, is not subject to MetLife’s privacy policy.