MetLife + Aura Identity and Fraud Protection
Make the internet a safer place for you and your family.
All-in-one digital security solution that protects the things you care about most
We’re doing more online than ever before – making us more vulnerable to fraud and online threats. MetLife + Aura Identity and Fraud Protection helps safeguard your identity, money and assets, family, online reputation and privacy. Sign up during annual enrollment dates: 10/21/24 – 11/4/24
Benefits of MetLife + Aura Identity and Fraud Protection
Identity Theft Protection
Keep your identity secure with proactive monitoring and alerts if threats to your personal info—like your bank accounts, credit, Social Security Number, IDs and more—are detected.
Financial Fraud Protection
Get alerted to new inquiries to your credit, suspicious transactions on your bank accounts, and changes to your car or home title.
Digital Security
Shop, bank, and work online more privately with safety tools including VPN/Wi-Fi security, antivirus, and password manager.
Privacy
Aura requests removal of your personal info from data broker lists to help reduce spam like robocalls, robotexts, and more.
Customer Service
Get $5 million identity theft insurance1 per adult member and 24/7 customer support for account, technical, and billing questions. If you are a victim of fraud, you will receive resolution and remediation services from dedicated Resolution Specialists.
In 2021, there were over 66,000 breaches and nearly 42 billion exposed records detected in dark markets2
MetLife + Aura Identity and Fraud Protection FAQs
You do so much online, which makes your personal info more vulnerable to identity and financial fraud. Get peace of mind knowing that you have taken the big step in protecting yourself from online threats, identity theft, and fraud.
Aura monitors your credit, financial accounts, home & auto titles, and more. You will get alerted to credit inquiries, like if someone tries to open a new credit card or bank account in your name.
Aura offers robust protection by monitoring your personal info, credit, finances, and devices and alerting you of suspicious activity. It even takes proactive measures to help stop fraud before it happens. If you are a victim of fraud, Aura assists you with resolution and provides $5M of ID theft insurance1 for each adult to help with damages due to ID theft.
Through extensive monitoring of your Social Security Number, driver’s license, passport ID, and more.
An experienced team of Resolution Specialists will help you navigate credit bureaus, initiate credit freezes or lock, and work with you to resolve your fraud incident.
Yes, a choice of plans and options are available for you and your loved ones. On a Family Plan, account owners can add up to 10 adults to their plan, no matter their age or address. Adult members will have their own account and enjoy the same benefits, and their info is kept private from other adults on the plan. Account owners may also add unlimited minors (under 18) to their plan if they have parental guardianship rights over the minor. The minor’s alerts will only be available for the Account owner to review.
Credit monitoring1 helps detect possible financial and identity fraud by monitoring inquiries and changes to your credit report. This helps you stay on top of your credit and protect your credit score by receiving near-real-time alerts about potential threats.
MetLife + Aura Identity and Fraud Protection
You do so much online.
We help you do it safely.
Get the safety and security you deserve
Have questions?
Please call Aura directly at 1-844-931-2872 to answer account, technical, or billing questions.
1 As a component of becoming an Aura Plan member, Consumers receive identity theft insurance through a group policy issued to Aura which is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, which is not an affiliate or subsidiary of MetLife. Checking & Savings Cash Recovery and 401(K) & HSA Cash Recovery are part of and not in addition to the Expense Reimbursement limit of liability. The description herein is a summary and intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.
2 2022 Identity Breach Report https://info.constellaintelligence.com/2022-identity-breach-report. Accessed 4/22/2024
Monthly credit score tracker: The score you receive with Aura is provided for educational purposes to help you understand your credit. It is calculated using the information contained in your TransUnion or Experian credit file. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit.
No one can prevent all identity theft or monitor all transactions effectively.
Aura is a product of Aura Sub, LLC. Aura Sub, LLC. is not affiliated with MetLife, and the services and benefits they provide are separate and apart from any MetLife product.