FAQs
Legal Plans FAQs
Getting started is easy. You simply choose an attorney in any area of practice from our network, which is available online or via one of our representatives. We will then give you an assigned case number to share with your lawyer when you make an appointment. It’s that simple.
You can speak to our Network Attorneys face to face, by phone, or you can submit questions online to our Attorney e-Panel – whatever works best for you. And for certain legal matters, your attorney can represent you in court without you having to make an appearance.
Our Network Attorneys are there for you, whenever you need advice on any personal legal matter or representation on a number of legal services covered under your plan—giving you peace of mind that you’ve got an expert on your side, for as long as you need them.
Even experienced attorneys need to grow their practice. By providing exceptional service to you and other plan members, they can gain more clients through your referrals. That’s how we’ve established a large network of highly experienced attorneys, averaging 25 years of experience. And every year, all participating lawyers in our attorney network are re-credentialed.
Yes – our Client Service Center representatives are here to help you find the right attorney that’s best placed to help you with your legal matter, whatever that might be. We’re committed to ensuring you receive the expert legal help you need, when you need it.
Yes – you can use any attorney you’d like. If you choose an attorney outside of our network, we’ll reimburse you for services based on a set fee schedule.3
Yes, you have unlimited use of the plan over the course of the year for covered legal matters.4
For $11.24 a month, you, your spouse and dependents get legal assistance for some of the most frequently needed personal legal matters — with no waiting periods, no deductibles and no claim forms when using a network attorney for a covered matter.