Resources
MyBenefits
The MyBenefits website is quick and easy way for you to get information about your MetLife benefits
PLEASE NOTE: MyBenefits does not provide policy information for your group life insurance. To view coverage information login to the Hanger benefits portal.
Useful documents
Accident Communication
Hospital Communication
Accident and Health Miscellaneous Communications
STD and LTD Communications
Legal Plan Communications
Critical Illness Communications
Life Communications
Filing a Life Insurance Claim
To file a claim for group Term Life insurance, Accidental Death & Dismemberment, or Accelerated Benefits, Contact Hanger Benefits Service Center at (800) 965-2236.
Items needed to Successfully Submit a Claim
- Claimant Statement, provided by Hanger or MetLife once the claim is filed
- Death Certificate
- Proof of Domestic Partnership
- For AD&D Claims, a Toxicology Report and/or Police Statements may be required
Funeral Home Assignments
A portion of the insurance proceeds may be assigned directly to a funeral home to cover final expenses. The beneficiary(ies) who agree to have a portion of their life insurance benefits paid directly to the funeral home must sign a Funeral Home Assignment. This is provided by the funeral home. Each Beneficiary must sign the Funeral Home Assignment and indicate the amount of their life insurance proceeds that should be payable directly to the home. The funeral home will submit this to MetLife. Upon approval, a portion of the insurance proceeds will be paid directly to the funeral home while the remaining portion will be paid to the beneficiary.