Beneficiaries

Supporting you through one of life’s most challenging moments.

Additional resources for you, as the beneficiary.

Beneficiary Assistance	A comprehensive site to help support you during this difficult time, including a Beneficiary Checklist.	Click here to learn more
Beneficiary Website	Offering speed, access, and flexibility to submit a claim, provide supporting documents and track status.	Check your claim status
Estate Resolution Services	A service that can help you when tasked with settling an estate. As a beneficiary you have access to these services through MetLife Legal Plans.	Simply contact a Client Services representative to get started. Call MetLife Legal Plans’ toll-free number at 1-800-821-6400 Provide the company name, customer number (if available)and the last 4 digits of the policy holder’s Social Security number The Client Services representative will assign you a case number and help you locate a participating plan attorney near you.
Grief Counseling	Here to help provide comfort, encouragement, and hope to beneficiaries with support from licensed professional counselors.¹	To speak with a LifeWorks Counselor Call 866-307-1405 Visit Metlifebene.lifeworks.com Username: metlifebene Password: support

Useful Documents

Empathy Beneficiary Claim Kit Flyer

Empathy Employee Slipsheet

^1. Beneficiary Grief Counseling services are provided by a third party, LifeWorks US Inc., under an agreement with MetLife. *Coverage includes up to five face-to-face or telephone sessions per event.