Resources | MetLife

Disability and Absence Management

To report a Disability, Leave of Absence or ADA claim: Call MetLife 1-855-229-7303 or file electronically through the MetLife Employee Portal - MyBenefits

Disability LOA Claims Roadmap Final English
Disability LOA Claims Roadmap Final Haitian Creole
Disability LOA Claims Roadmap Final Portuguese
Disability LOA Claims Roadmap Final Spanish

Contacts:
MetLife Phone #: 855-229-7303
Tailored Brands Leaves Team: leaves@tailoredbrands.com

Helpful Videos:
Maternity Leave Claims process
STD Claim Process
STD to LTD Claims Process
Disability - MyBenefits Demo

Life and AD&D

Tools:
MetLife Mobile App Slipsheet

To Report a Life Claim:
Please contact Tailored Brands Benefits Center at 833-797-0998

Life Conversion/Portability:
Upon termination and/or retirement, you will receive a packet in the mail that will provide you options to convert or port your life insurance that you were enrolled in as an active employee.

To update Your Beneficiary Information:
Login | My Benefit Express

Helpful Videos:
MetLife Statement of Health Process

MetLife Advantages (included with Life coverage)

Tools:
MetLife Mobile App

Tools:
MetLife Advantages Overview
MetLife Advantages Contact Information
Grief Counseling (with Supplemental Life Coverage)
Will Preparation Services (with Supplemental Life Coverage)
Wills Center (Online Will Preparation)
Funeral Planning Guide
Estate Resolution Services (Included with Supplemental Life Coverage)
Estate Resolution Services FAQ (Included with Supplemental Life Coverage)
Digital Estate Planning

Helpful Videos:
MetLife Advantages Video
Digital Estate Planning Demo

Accident & Health (Critical Illness, Accident, and Hospital Indemnity Insurance)

Tools:
How to Submit an Accident & Health Claim
Health Screening Benefit Overview
How to access your Accident and Health Certificate
How MetLife’s connected Benefits can notify you of potential Accident & Health Claims

Contacts:
MetLife Customer Service: 855-229-7303

To File an Accident, Critical Illness, or Hospital Indemnity claim: Call MetLife 1-855-229-7303 or file electronically through the MetLife Employee Portal - MyBenefits

Helpful Videos:
Accident & Health Claims Video