Contact Information

Contact Information

Checking the Status of Life Insurance Claim: You may call 1-800-633-4542 (between the hours of 8:30 am - 4:00 pm Eastern Standard Time, Monday - Friday). Overseas beneficiaries should call 212-578-2975.

Current employees

  • Ask your employing office for any questions related to FEGLI.
  • Your employing office keeps your FEGLI records and can provide you with the most accurate information.
  • OPM and OFEGLI do not have access to your records and cannot answer your questions. Annuitants and compensationers

Retirees

  • Call OPM's Retirement Information Office at 1-88-US-OPM-RET (1-888-767-6738) outside the Washington, D.C., metropolitan area or 202-606-0500 within the Washington area.
  • Email OPM at retire@opm.gov.
  • Send written inquiries to the Retirement Operations Center, P.O. Box 45, Boyers, PA 16017-0045.
  • Include your retirement claim number (CSA or CSF) number on any correspondence.

Where to submit Life Insurance Claim Documents?

FAX Number: 1-570-558-8659

Mailing address:

OFEGLI
P.O. Box 6080
Scranton,
PA 18505-6080

Overnight mail deliveries only (such as FedEx):

OFEGLI
10 Ed Preate Drive
Moosic, PA 18507

Change of a Beneficiary Designation that is located on OPMs Website Click here

Enrollment Information that is located on OPMs website Click here

Eligibility Information that is located on OPMs website Click here

Contact Information for Conversions:

  • Where to submit my conversion forms to: The documents can be sent to OFEGLI via first-class mail to 200 Park Avenue, New York, NY 10166-0188, via email to conversion_mail@metlife.com, or via fax @ 866-560-0725.
  • Any questions regarding retirement or compensation must be directed to OPM at 1-888-767-6738 or write to Retirement Operations Center, P.O. Box 45, Boyers, PA 16017-0045 or email www.opm.gov/retire or visit OPM’s website Click here 
  • Questions regarding your FEGLI Conversion: 1-800-633-4542