MetLife Legal Plans
As an employer, you have a unique opportunity to support your employees throughout their life journey. Provide them with the legal protection they need, every step of the way.
A Legal Plan That Supports Your Employees When It Matters Most
Legal Plans offer your employees cost-effective, easy-to-use legal services, at no cost to your organization. By adding a legal plan to your employee benefits package, you provide meaningful care and support for life’s common legal needs, from growing a family and buying a home to caring for aging parents.
With over 45+ years of experience serving organizations of all sizes, we deliver a smooth, reliable benefits experience backed by a team you can trust. Our legal plans are simple to implement and even easier for employees to use—with no waiting periods, usage limits, copays, or claim forms.1
Why Legal Plans?
Vetted Nationwide Network
With a nationwide network of over 18,000 pre-qualified, experienced attorneys, your employees can easily access trusted legal support wherever they are.
Choice and convenience
Work with an attorney of your preference by filtering through our network for experience, legal matter, and even cultural sensitivity. There are no copays, deductibles, or usage restrictions1. Employees can schedule an attorney consultation for multiple covered matters throughout the year.
Complete Coverage
From consultation and drafting or reviewing documents, to representation in court, our attorneys are with your employees from start to finish.
Flexible Service
Whether your employees prefer to communicate via phone, chat, email, or online, our award-winning Client Service Center and our Member Portal take the guesswork out of finding an attorney.
24/7 Online Support
During the day, our “live chat” feature resolves most questions employees have about the service and their coverage. After hours, the 24/7 “Ask Lexi” chat tool offers your employees helpful articles, while the self-help library provides access to hundreds of legal documents. Employees can filter attorneys by gender, language, race, and expertise, and complete estate planning online.2
Did You Know?
78% of employees consider a legal plan a must-have benefit.3
Legal FAQs
MetLife Legal Plans is the market leader in group legal plans, serving more than 5,000 organizations. These include over 200 Fortune 500® companies, all major accounting firms and the world’s top benefits consulting firms. We have an excellent track record of service to our sponsors and their employees.
Powered by MetLife, we benefit from brand recognition that helps us bring new solutions to market, including:
- First legal plan to market with Digital Estate Planning solution and video notarization2
- Access to caregiving assistance through Family First, Inc.4
- Partnership with TurboTax for tax preparation services5
- World-class identity protection and restoration with Aura6
- An attorney network managed by in-house attorneys with private practice experience
For a low monthly fee, our legal employee benefits program offers employees value, convenience and peace of mind by giving them easy access to attorneys for a wide variety of personal legal services. Legal issues arise when employees get married, have a baby, buy or sell a home or become a caregiver for a spouse or parent. On average, lawyers charge upward of $391 an hour for legal help, an amount that is significantly more than the cost of a legal plan for a year.7 When an employee uses a network attorney for covered services, all attorney fees are covered by the legal plan. Advice and consultations on personal legal matters are included. Payments are made conveniently and easily through payroll deductions.
Getting started is easy. Members can easily choose an attorney from our network—available online or through our Client Service team—based on their specific legal needs. They can connect with attorneys in person, by phone, or online using our Ask an Attorney feature. For certain matters, an attorney can even appear in court on their behalf. It’s that simple.
“Fully covered” means the legal plan pays 100% of attorney fees for covered matters when using a network attorney—no copays, deductibles, or claim forms required. The plan includes consultations for most personal legal issues, and many of these matters are fully covered. However, the following matters are excluded from all plans:
- Employment-related matters, including company or statutory benefits
- Matters involving the employer, network attorneys, MetLife and affiliates
- Matters in which there is a conflict of interest between the employee and spouse or dependents, in which case services are excluded for the spouse and dependents
- Appeals and class actions
- Farm and business matters, including rental issues when the plan member is the landlord
- Patent, trademark and copyright matters
- Filing fees, costs, and fines
- Frivolous or unethical matters
- Matters for which an attorney-client relationship exists prior to the participant becoming eligible for plan benefits
MetLife Legal Plans will assign to your company an experienced account manager under the supervision of the Director of Plan Administration. The role of the account manager is to assist your organization with employee education and communication, billing and enrollment transmissions, and ongoing plan administration. Our account managers are highly experienced in the support and assistance of implementing and maintaining legal plans.
We provide a wide variety of communication materials at no charge.8 From specially curated content, slipsheets and emails, videos, social posts, live/virtual informational sessions, and more, we are happy to educate employees on the value and benefits of a legal plan.
Initial enrollment rates average around 6% to 8%. You will find that enrollment tends to grow yearly as satisfied employees discuss the value of the legal plan with their coworkers.
The average annual retention rate is 85%.
Yes, we can customize legal plans for groups of 3,000 and more benefit-eligible employees.