ABOUT THIS EPISODE
Are you a know-it-all? Do you have a passive aggressive co-worker? If someone at work is difficult, our guest Amy Gallo can help you learn to deal with them. She is the best-selling author of Getting Along, How to Work With Everyone (Even Difficult People) and HBR Guide to Dealing with Conflict. Amy has had a successful career helping organizations address and manage different types of conflicts. She will walk us through common workplace conflicts, the eight archetypes of difficult people, conflict management tips and the importance of being able to work with anyone. A skill we all need, because… difficult people are everywhere.